Introduction Welcome to Batana Oil AU. By using this website, you agree to comply with and be bound by the following terms and conditions, which, along with our Privacy Policy, govern Batana Oil AU's relationship with you. If you disagree with any part of these terms and conditions, please do not use our website.

The terms ‘Batana Oil AU,’ ‘us,’ or ‘we’ refer to the owner of the website. The terms ‘you,’ ‘customer,’ or ‘user’ refer to anyone using our website. These terms outline the services you receive from us.

Third-Party Content The use of our website is subject to the following conditions:

  • The content on this website is for general information and use only. It is subject to change without notice.
  • Neither we nor third parties provide warranties or guarantees regarding the accuracy, timeliness, performance, completeness, or suitability of the information or materials found on this website. You acknowledge that the information and materials may contain inaccuracies, and we exclude liability for such inaccuracies to the fullest extent permitted by law.

Using Batana Oil AU We are not responsible for any financial losses or damages that may arise from using our website. By using Batana Oil AU, you agree to:

  • Abide by all applicable laws;
  • Refrain from posting inappropriate or prohibited items;
  • Not replicate, distribute, or exploit any material on the website for commercial purposes;
  • Pay for all items purchased unless there is a valid reason for non-payment;
  • Avoid sending spam, viruses, or malicious content;
  • Not engage in bullying, harassment, or threatening behavior toward other users;
  • Not collect, share, or misuse any personal data from the website;
  • Not post false or misleading content or reviews.

By using our website, you confirm that you are at least 18 years old. If you are under 18, please obtain consent from a parent or guardian.

User Accounts To use certain features of Batana Oil AU, you must create an account by providing accurate information. You are responsible for maintaining the confidentiality of your username, password, and account details. Notify us immediately of any unauthorized use of your account. We reserve the right to close your account at any time without notice.

Content Responsibility You are responsible for the content you post on our website. We are not liable for user-generated content. We may monitor website activity and collect information such as IP addresses and referring websites to improve our services. All content on Batana Oil AU, including text, images, and videos, is copyrighted unless otherwise specified. You may not reproduce, distribute, or store any material without our permission.

Communication By creating an account, you agree to receive communications from us, including updates about your account, orders, and our services. You may also subscribe to our email newsletter, which you can opt-out of at any time.

Compliance You are responsible for complying with local, provincial, and federal laws while using Batana Oil AU. We reserve the right to monitor user activity and remove any content that violates our terms.

Limitation of Liability Batana Oil AU services, products, and content are provided "as is" and "as available." We make no guarantees or warranties regarding the content or materials available on our site. We are not liable for damages arising from the use of our website or services. You agree to indemnify Batana Oil AU against any losses resulting from your violation of these terms.

Order and Contract of Sale When you place an order, you are making an offer to purchase a product, subject to availability and confirmation of the order price. After placing an order, we will send an email acknowledging receipt, followed by another email confirming dispatch. The dispatch email signifies that we have accepted your order and a contract is formed.

We reserve the right to refuse orders for various reasons, including:

  • Out-of-stock products;
  • Errors in pricing or product descriptions;
  • Inaccurate billing information;
  • Delivery issues.

Payments Payment is required when placing an order. We accept major credit and debit cards, including Amex, Apple Pay, Google Pay, PayPal, MasterCard, and Visa.

Returns and Refunds You may return items within 14 days of purchase in their original, saleable condition. The buyer is responsible for return postage unless the item is faulty or damaged, in which case we will cover the return costs. Refunds will be processed within 14 days of receiving the returned item.

Customs-Related Refunds If your package is held by customs and you refuse delivery or return the item due to imposed fees, we will refund the cost of the product(s), excluding shipping costs. We recommend checking with your local customs office about fees before placing an order. Contact us within 30 days to initiate a refund.

Delivery Before completing your order, you will have delivery options, including estimated times based on your location. While we strive to meet delivery deadlines, delays may occur due to postal services, weather, or logistics. You can track your parcel’s progress via the link provided.

Changes to Terms Batana Oil AU reserves the right to update or modify the website, services, or these terms at any time. Changes will be posted on the website, and continued use indicates acceptance of updated terms.

Governing Law These terms are governed by the laws applicable in your country. Any disputes arising from your use of Batana Oil AU will be resolved in the relevant local or federal courts.

Cancellation We reserve the right to suspend or terminate user accounts for violations of these terms or our Code of Conduct.

Data Protection We take your privacy seriously and handle personal information in accordance with our Privacy Policy. We will never sell or share your data with third parties without your consent, except as required by law. However, we are not liable for breaches caused by third-party actions.

Intellectual Property All content on Batana Oil AU is owned or licensed by us. Unauthorized reproduction or use of this content may result in legal action.

User-Generated Content By submitting content to Batana Oil AU, you grant us a non-exclusive, worldwide license to use, modify, and distribute your content. You also waive any claims to moral rights associated with the content.

Spam Policy We do not tolerate spam or unsolicited communications. Violators may have their accounts terminated, and legal action may be taken.

Force Majeure We are not liable for delays or failure to perform due to events beyond our control, such as natural disasters, war, terrorism, or pandemics.

Severability If any provision of these terms is deemed unenforceable, it will be modified to reflect the parties' intent, and the remaining provisions will continue in full force.

Contact Us For any questions or concerns regarding these Terms and Conditions, please contact us at support@batanaoil.au.

Batana Oil AU
Website: https://batanaoil.au
Address: International House, Mosely Street, Manchester M2, United Kingdom.