Free Shipping within Australia

At Batana Oil AU, we are pleased to offer free shipping on all orders within Australia. Below are the details of our shipping process:

Processing Time

  • All orders are processed within 1-3 business days.
  • Orders are not shipped or delivered on weekends or public holidays.

Shipping Time

  • Domestic (Australia): 3-7 business days
  • International: 10-20 business days (depending on destination)

Shipping Confirmation & Order Tracking

Once your order has been shipped, you will receive a Shipping Confirmation email that includes your tracking number(s). Your tracking number will be active within 24 hours.

Customs, Duties, and Taxes (International Orders)

For international orders, Batana Oil AU is not responsible for any customs duties, taxes, or fees applied during shipping. Any additional charges imposed after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Batana Oil AU is not liable for any products damaged or lost during shipping. If your order arrives damaged, please contact the shipment carrier or reach out to our support team to file a claim.

Be sure to keep all packaging materials and damaged goods before submitting your claim.

For further inquiries regarding shipping, please contact us at [email protected].